The IT services are the integral part and parcel of each organization. To maintain and grow any company, their focus and efforts are needed to create a good customer service team. For a better customer service, the following requires a competent target:
- Longer customer maintenance
- Vendor of the company’s products and services
- Increased product effectiveness and its prices between the competition
- By translating to high sales, the wealthy income is effectively influenced (the same customers buy products or services often or recommend them to their family and friends)
- Strengthen the positive word of the mouth and enhance the company’s goodness and equity
- Leading to low cost on advertising, promotion and marketing activities
